Business Systems Trainer - Fixed Term Contract

• See the impact of your work through supporting New Zealand’s International Development Cooperation Programme that provides development assistance across the Pacific and globally
• Varied and engaging programme of work working to build the capability of staff across the Pacific and Development Group at MFAT
• Opportunity to apply broad learning and development skills along with your instructional design expertise
• Fixed Term Contract till 18 Dec 2026 (secondment for internal candidates)

Join the team providing best practice advice to support staff capability development across New Zealand’s delivery of International development Cooperation across the Pacific and globally.

About the role - Kōrero mō te tūranga

The Business and Systems Trainer role is focused on providing learning and development, and instructional design expertise to develop, deliver and monitor the effectiveness of learning solutions and training in a maturing organisation.

You will work closely with the Subject Matter Experts and the Senior Development Adviser - Capability to ensure the competencies and capabilities for the Pacific Development Group are well understood and represented in training; all training solutions are iteratively assessed for improvement; and the right training is available at the right time to the right audience to support business needs.

In brief, this role involves:

• designing and delivering engaging learning solutions (classroom, online and e‑learning) that build confidence in systems, development quality, and business processes
• partnering with stakeholders and Subject Matter Experts to develop high‑quality, fit‑for‑purpose training resources
• understanding business needs and translate them into effective training, including needs analysis and targeted learning approaches for diverse audiences
• continuously reviewing, testing, and refining learning materials based on feedback, best practice and changing needs and requirements..

For more detail you can view a copy of the position description here.

The salary range for this role is $106,973 to $128,367 total remuneration, inclusive of our KiwiSaver employer contribution. We expect to appoint depending on your level of experience.

For internal candidates Higher Duy Allowance will apply – please prefer to HR Policy Portfolio. 

Who are we looking for? - Mā‎ wai te mahi nei?

We’d like to hear from you if you are an experienced with the following skills and experience:

• Developing and delivering good quality, timely, and effective learning solutions to support the delivery of the New Zealand’s International Development Cooperation. The main focus of this role will be working with our Subject Matter Experts to co-design and deliver training.  
• Understanding the business and proficiently representing business drivers in training solutions, seen as a trusted advisor to the business
• In partnership with the business, ensuring ongoing enhancements and iterations to deliver business focused continuous improvement to training solutions. This will include reviewing our current induction programme to ensure it delivers a learner-centric experience. 
• Maintaining excellent working relationships with key stakeholders
• Understanding of The Treaty of Waitangi/Te Tiriti, Te Reo Māori and Māori customs and protocols would be beneficial.

Why MFAT? - Ngā hua o te mahi i te Manatū Aorere

We are committed to a focus on leadership, talent, training and development, and flexible work options consistent with guidance from the Public Service Commission.  Check out our benefits page to find out more about why we love working here.

MFAT is Rainbow Tick accredited. We value diversity and are committed to providing an inclusive culture where everyone feels supported, valued, and a sense of belonging.  We welcome applications from people from a diverse range of backgrounds. 

About us - Mō mātou

Our people represent New Zealand on and offshore, and in doing so make New Zealanders safer and more prosperous.  By building connections with and influencing other countries and international institutions, we advance New Zealand’s interests and pursue New Zealand's values.  We provide advice to the Government on the implications for New Zealand of what is happening in the world. 

To Apply/Interested? - Me pēhea te tuku tono

Apply today with your CV and cover letter.

For a confidential discussion please email charlotte.connell@mfat.govt.nz

To be considered for this position at Ministry of Foreign Affairs and Trade you must be a NZ citizen, or Permanent Resident. 

You must be able to obtain and maintain a Confidential security clearance. Ordinarily, to obtain this level of clearance candidates must have sufficient checkable background in countries where meaningful and reliable checks can be undertaken. Where requisite checks are unable to be made, the candidate application may not be able to be progressed.

Use this online tool to self-check your eligibility for a Confidential clearance. Please note that this tool is not part of the formal security clearance process: http://www.protectivesecurity.govt.nz/eligibility-tool

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Applications close at midnight on Wednesday, 10 June 2026. 

Please note: This is not a Foreign Policy/diplomatic role.  This is a ‘Corporate’ role (known here as a specialist role based in central Wellington, NZ.  

While it is not usual for specialist staff to be ‘posted’ outside of NZ, from time to time a specialist role overseas becomes available at one of our embassies, high commissions, missions or consulates. To be considered for one of these positions you would need to apply and be considered via a competitive recruitment process.

If you do have an interest in an MFAT foreign policy/diplomatic career, you would be welcome to apply for this either via our graduate recruitment or mid-level foreign policy recruitment campaigns.